Questions and answers
Can’t find your answer? Write to us at support@tonecstudy.com.
About TONEC STUDY
What is TONEC STUDY?
A learning app for school students. Every day it gives you a few short questions for your subjects and grade, explains every answer, and rewards you with XP, IQ and badges. There are six games, friends, duels and races, live classrooms and a league for your school.
Is TONEC STUDY free?
Yes. Daily tasks, extra practice, every game, friends, chat, calls, classrooms, the avatar and the badges are free. TONEC STUDY Premium ($19.99 a month in the US, first month half price) unlocks every curriculum question for your grade and the study tools.
Which phones does it work on?
Android phones and tablets, from Google Play. There’s no iPhone version yet.
Which countries and languages is it for?
TONEC STUDY is translated into 72 languages and knows the school systems of 197 countries. Everyone gets questions for their grade and subjects; questions written to a national curriculum are added country by country.
Learning
Which grades and subjects are covered?
Every school year from first grade to university, in 43 subjects. Every country gets general questions and generated problems for its grades, and countries with their own curriculum questions get those too. Curriculum questions can also follow your high-school program, or your university program and year – Bachelor’s, Master’s or doctorate.
Are the questions correct?
They’re written to help you learn and checked against the curriculum, but a mistake can slip through. If you think a question is wrong, tap the flag on it and we’ll look at it. TONEC STUDY doesn’t replace school, teachers or your textbook.
How is my grade worked out?
Your grade in a subject comes from your longest run of right answers in a row – a wrong answer starts the run again. 0–10 is a 1, 11–20 a 2, 21–30 a 3, 31–40 a 4 and 41–50 a 5. Grades are part of Premium.
What is a streak freeze?
Your streak counts the days in a row you open TONEC STUDY. A streak freeze costs 5 IQ in the shop and keeps your streak alive on a day you miss. You can hold up to 3.
How do I earn IQ?
IQ is TONEC STUDY’s currency. Every right answer earns IQ, and every item your avatar wears adds a little more. Games earn IQ too, and after a game you can double it by watching a short ad (Premium doubles it without ads). IQ packs are optional.
Premium and payments
How much does Premium cost?
$19.99 a month in the US, and the first month is half price. In other countries Google Play shows the local price, with taxes, before you pay.
How do I cancel Premium?
In Google Play: Payments & subscriptions → Subscriptions → TONEC STUDY → Cancel. Premium stays on until the end of the month you paid for.
Can a child buy things in TONEC STUDY?
Not on their own: for a child under 14, a parent confirms by email before anything can be bought. Every purchase goes through Google Play.
What is “Learn from your book”?
A Premium feature: you photograph pages of your school book and AI writes a practice quiz from them. The photos are used only to make the quiz and aren’t kept. You can scan up to 10 times a day and 120 times a month.
Safety and privacy
Is TONEC STUDY safe for children?
It’s built for them. Under-18s and adults are kept apart, chats block links, phone numbers and email addresses, swear words are masked, calls are never recorded, and parents confirm before purchases and social features. Everything about safety.
Who can my child talk to?
Only friends they accepted – and never adults: under-18s can only find, add, chat with and call other under-18s. Under 16, friends, chat and calls stay off until a parent says yes. Anyone can block or report another student.
Are there ads?
Only if a student chooses: after a game they can watch a short ad to double the IQ. The ads are child-safe and never personalised. Premium has no ads.
What data does TONEC STUDY collect?
Only what the app needs: an account, a profile with an age group (not a birthday), your progress, and what you share with friends. No analytics or tracking tools. Read the privacy policy.
How do I delete an account?
In the app: Settings → Account → Delete my account. Without the app: see how to delete your account.
Teachers
How do I get verified as a teacher?
Sign in, set your account type to Teacher, then send a verification request with your school, its town, your work email and what you teach. We check every request by hand, usually within a few days.
Does it cost anything for teachers?
No. Teacher accounts and classrooms are free.
Contact
How do I contact you?
Write to support@tonecstudy.com. We read every message.
Start with today’s questions
Get TONEC STUDY free, pick your country, grade and school, and answer your first question in a minute.
